Stuck in a traffic jam? Joined a long queue at the supermarket? Waiting indoors for that delivery? Waiting for the meeting at work to start? We have a choice: we can get frustrated and angry or use the time to …

Step into your very own Gratitude Shower Read more »

So here’s the thing. Someone important to you is behaving in a way that’s causing you a bother. Here’s your 60 Second Challenge – use this 7-step formula to prepare your opening statement that lasts no more than 60 seconds. …

Your 60 Second Communication Challenge Read more »

I’ve found that feeling and expressing gratitude to be a very useful habit to form. It requires no equipment and hardly any time – 5 minutes at the most. With a little practice, just 1 minute will make a difference. …

Stepping into the Gratitude Shower Read more »

Still on the theme of listening, the secret ingredient in communication, here are some things we often say which we believe means we’re listening in a helpful, even empathic manner. Ask the person you’re listening to if they agree! Can …

5 Ways To Think You’re Listening – But You’re Not! Read more »