By adding to your communication skills, you’ll be able to navigate your way skillfully and successfully through the storms of conflict to a safer, calmer place where everyone gets what they really need.
All too often, when we start to experience conflict, we move into a flight or fight reaction which is no surprise for where have we learned to react in any other way?
Using the knowledge and skills of Communicate for a Change, you’ll discover how to move confidently from criticism to curiosity, from separation to connection, from confusion to clarity and argument to understanding and agreement.
It’s no secret that our communication has an impact on all our relationships. At work with clients, colleagues & customers. At home with family members and in our most intimate relationships. And over time, these communications can become dull and …
Stuck in a traffic jam? Joined a long queue at the supermarket? Waiting indoors for that delivery? Waiting for the meeting at work to start? We have a choice: we can get frustrated and angry or use the time to …
So here’s the thing. Someone important to you is behaving in a way that’s causing you a bother. Here’s your 60 Second Challenge – use this 7-step formula to prepare your opening statement that lasts no more than 60 seconds. …
I’ve found that feeling and expressing gratitude to be a very useful habit to form. It requires no equipment and hardly any time – 5 minutes at the most. With a little practice, just 1 minute will make a difference. …