By adding to your communication skills, you’ll be able to navigate your way skillfully and successfully through the storms of conflict to a safer, calmer place where everyone gets what they really need.
All too often, when we start to experience conflict, we move into a flight or fight reaction which is no surprise for where have we learned to react in any other way?
Using the knowledge and skills of Communicate for a Change, you’ll discover how to move confidently from criticism to curiosity, from separation to connection, from confusion to clarity and argument to understanding and agreement.
Part One Remember these 5 stages that psychology professor Bruce Tuckman identified? The ones that groups and teams go through as they develop – or not! I don’t limit the original research findings to groups and teams. I’m saying that …